There’s one group of people who won’t be suffering from email overload for a while — the 400 Radio Shack employees that were fired via email last week. Now that’s an example of a loaded email! Obviously the folks at Radio Shack have forgotten that some things are communicated much better in a face-to-face meeting, or at least over the phone.
What effect will this have on the remaining employees at Radio Shack? Will they develop a sudden aversion to checking email, for fear of what it may contain, or will they pay extra attention to it, for the same reason? Or will they look for positions with employers who treat people with a little more respect?
Golden rule: if your news is likely to shock someone or generate a negative emotional response, don’t use email.
Email programs have not changed much in the past decade, but the amount of email we get has grown by a tremendous amount, significantly impacting our email productivity. The average information worker gets far more mail than s/he can cope with, and an increasing number of people suffer from "email overload". In this blog, Itzy Sabo analyzes the causes of email overload, discusses strategies to cope with the constant bombardment, and provides practical tips for getting the most out of our email programs. 
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