Comments on: How can Responsiveness help your Professional Reputation?

By: Chandranath

Chandranath — Thu, 15 Nov 2007 14:24:04 +0000

Responsiveness is order of the day. For yes or no there should be a response from the receiver, otherwise the sender will be in dark. Responsiveness shows the responsibility, enthusiasm, interest etc….Provoking responsiveness in all kinds of individuals is something which needs to be studied upon.

By: Customer Service via Email at Strategic Design | marketing & branding thoughts by Nick Rice

Sun, 07 Jan 2007 17:17:41 +0000

[...] Found a good post via MicroPersuasion on how email responsiveness relates to customer service. [...]

By: Stacked Stone

Stacked Stone — Fri, 08 Sep 2006 02:04:03 +0000

Our experience is quick responses increase sales dramatically.

By: andy’s uberblog » Blog Archive » Traffic problems on the information highway? part two

Fri, 19 May 2006 09:22:11 +0000

[...] email anxiety If people’s opinion of you were based solely on your email responsiveness, can you imagine what they would think of you? One of the issues with email, is that we as senders tend to regard it in the same sense as a phone call, ie something about the technology leads us to expect an instantaneous real-time response. However, email is much more analagous to letter writing. This expectation-gap can lead to an anxiety on the part of the sender – did it arrive, has she read it, why hasn’t he replied yet etc etc. So what can we do about it? Here’s some ideas that have been suggested elsewhere. I’d love hear what other people do. [...]

By: Email Overloaded » Blog Archive » How to reply to all email messages within 24 hours, consistently

Wed, 17 May 2006 21:17:38 +0000

[...] Schedule a couple of times a day, every day, in which to crank though the Reply folder, during which you shoot off the necessary answers and file the messages elsewhere. If you don't have time to formulate a reply to a complex or time-consuming issue, use this method to keep the other side's faith until you get the chance to reply. [...]

By: AviDardik.com » Email responsiveness and your perceived competence

AviDardik.com » Email responsiveness and your perceived competence — Sun, 09 Apr 2006 18:10:03 +0000

[...] Read the whole post (Recommended!) [...]

By: Richard Kuo

Richard Kuo — Sat, 08 Apr 2006 03:48:35 +0000

What an interesting coincidence…I just started posting on my blog about how I deal with e-mail overload. It’s based on GTD and other time management principles and has been quite effective for me personally.

http://www.rkuo.com/blogs/rkuo_blog/archive/2006/04/06/81.aspx

By: shahine.com/omar/ - E-mail Responsiveness

shahine.com/omar/ - E-mail Responsiveness — Sat, 08 Apr 2006 03:34:09 +0000

[...] Why am I writing this? cause Itzy has a good post on the topic. [...]

By: farlane

farlane — Fri, 07 Apr 2006 21:51:49 +0000

200 to 600 email messages a day, Robert? How do you possibly MANAGE?

I think there becomes a point where you have to say “I receive more mail than any one human with interests outside of virtual can manage. I am placing my email address out there but cannot guarantee response.”

…especially for someone like you who has an alternative venue for the posting of unsolicited messages.

By: Do You Suffer From Email Overload ? » Simplenomics

Do You Suffer From Email Overload ? » Simplenomics — Fri, 07 Apr 2006 02:30:54 +0000

[...] Click on thru to this great post about email overload and learn a thing or two. [...]

By: Kevin Wong &raquo Productivity | Consumer Electronics | Myself » Blog Archive » The Professional: Email Overload

Thu, 06 Apr 2006 21:12:15 +0000

[...] Read> [...]

By: Knowing Art

Knowing Art — Thu, 06 Apr 2006 20:06:26 +0000

I think the same can be said for IM too. If you’re always on, people notice.

By: Nick Rice

Nick Rice — Thu, 06 Apr 2006 18:02:13 +0000

We’ve been talking about customer service a lot recently in our small marketing/design shop. I do like your prospect’s approach. It shows “i got it”, “i’m interested”, and “i am respectful enough to acknowledge you”. I’m interested to see if you do turn him from prospect to client. Unfortunately, email is a bad relationship mgmt tool. It’s very difficult to convey the appropriate emotion, urgency, and tone with email. But it’s critical keeping touch w/ customers – just don’t rely too heavily on it for building the relationship. Face to face is better than phone is better than email is better SMS/etc…

By: iskoblog

iskoblog — Thu, 06 Apr 2006 17:20:20 +0000

the more i think about this, the more it makes sense. this is one area that i’ve been neglecting for too long and need to prep up.

great article.

isko

By: Your Responsiveness on Email helps your Professional Reputation - lifehack.org

Your Responsiveness on Email helps your Professional Reputation - lifehack.org — Thu, 06 Apr 2006 14:36:11 +0000

[...] You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site. Share and Enjoy:These icons link to social bookmarking sites where readers canshare and discover new web pages. [...]

By: Musings by Steve Miller » Blog Archive » links for 2006-04-06

Musings by Steve Miller » Blog Archive » links for 2006-04-06 — Thu, 06 Apr 2006 04:18:29 +0000

[...] Email Overloaded » Blog Archive » How can Responsiveness help your Professional Reputation? (tags: productivity gtd email office Business Communications) [...]

By: Phil Gerbyshak

Phil Gerbyshak — Thu, 06 Apr 2006 03:10:07 +0000

Interesting article Itzy. I think that a response, ANY response other than an auto-responder, shows you care about things. If you’re too busy to respond, then don’t share your e-mail address, or set up an auto-responder that says you’re too busy. Set the expectation correctly, and rational people will understand.

By: scobleizer

scobleizer — Wed, 05 Apr 2006 00:32:28 +0000

This sounds like how I’ve been responding lately. I’m getting 200 to 600 emails a day. Not dealing well with them, but do try to keep up. Still haven’t gotten to your message yet either, sorry…